So…how’s YOUR DQ? With summer just around the corner I’m
guessing your mind may have wandered to thinking about your local Dairy Queen…but
no…I’m referring to your Digital Quotient or DQ.
For many years it was a widely held belief that to be a
great leader one must be intelligent as measured by his or her IQ. It was
believed that people with the highest IQ’s were destined to be great leaders
with extraordinary accomplishments and achievement throughout their careers.
Then Daniel Jay Coleman’s work showed that along with intelligent
attributes great leaders also showed a high degree of Emotional Intelligence or
EQ. Such qualities included self-awareness, inspiration, empathy, social and
relationship management skills.
Enter the digital age with its mobility, social networks,
data warehouses, cloud capabilities, 24/7 accessibility, and it’s ever changing
digital environment, today’s leader must now develop and hone his or her
Digital Quotient or DQ as well.
In a recent article published on CEO.com, author Prashant
Ranade offers 6 components and attributes of DQ.
1.
Managing the Unknowable – Simply said, there’s
simply too much information for any one person to “know it all”. Today’s leaders
must acknowledge their limits and build reliable networks to help navigate
through the mountains of information and data.
2.
Entrepreneurship - Great leaders aren’t necessarily great entrepreneurs, but the
ability to take calculated risks is critical to move forward. Identifying and
understanding trends to be able to scale up or cut losses in a timely manner
are crucial.
3.
Mind Map – New terminology in the DQ world, as
this simply translates to vision. The ability to visualize the BIG picture,
understand the end game and setting boundaries are all part of the leader’s “mind
map”.
4.
Discern at Speed – Speed is the most distinguishing
characteristic of the digital age according to the author. No matter how fast
you’re moving…you’re not moving fast enough to keep pace. As a result, leaders
must have clarity of purpose, thought, and action to align the organization to
achieve common goals.
5.
Succeeding in the Customer Age – It was once
held that customers could ever choose two of the following parameters: speed,
quality, or cost. In today’s world
the customer EXPECTS all three and leaders must transform their mindset, along
with the organization’s to meet and exceed those expectations.
6.
Inspiring Technology – Today’s technology offers
infinite possibilities stifled only by one’s limited imagination. Digital age
leaders must harness this power of creativity to benefit their organization.
Technology is here to stay and unless we adapt to it and
embrace its potential we will be on the outside looking in…