As temperatures continue to drop, it has been my observation that morale seems to drop proportionately, both personally and within the organization. Many of us question our effectiveness, become tired of the battles, are disheartened by short, gray, blustery days, and overall just want to curl up in a ball with a good book and forget about the world.
As tempting as that is, as leaders we must provide the light, the hope, and the motivation to continue on…to move forward. The “how” is always the challenge.
I have found that at these times, LISTENING is more valuable than TALKING. Staff want/NEED to VENT, want/ NEED to be HEARD, want/NEED to be VALUED. What better way than for YOU to GO to them and give of your time to LISTEN…
As Doug Larson said, “Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk.”